Insurance Customer Engagement Europe
Date: 19-20 June 2018
Location: The Grange Tower Bridge Hotel, London, UK
Insurance Customer Engagement Europe
(June 19-20, London) will be placing the customer at the forefront of
all conversations; reimagining the insurance marketing, acquisition and
retention cycle to build lifetime customer engagement.
The
insurance industry is entering an age of disruption and digital
transformation as well as a more demanding customer than ever before.
Hear from the leading insurance carriers from across Europe as they
reveal with practical examples how they have managed increased
engagement; addressing internal cultural shifts, content development and
the adoption of new technologies and processes.
Get strategic
insights to develop a roadmap for improved customer engagement, with
practical advice for your marketing, digital and operational teams:
- Know Your Customer and Data Management
Hear
first-hand examples of how our speakers have taken extra steps to
ensure the customer?s voice is heard when developing product and
customer experience.
- Create Burden-Free and Engaging Omnichannel Journeys
Integrate
cross-channel experiences, build self-serve capabilities and tailored
journeys throughout the lifecycle to ensure your customer will never
need to repeat themselves again!
- Engage Customers with Dynamite Content
What
innovative pieces of content are exciting your target audience? And how
can this content lead to increased retention and trust in your brand?
- Implement the Correct Technologies for Your Company
Hear
how your piers have tackled selection stages and found solutions that
meet their requirements. This is a talking point that cannot be
neglected if you want to survive this seismic operational shift.
- Build Loyalty Over Time
Listen to case study examples of retention strategies that have both stabilised company activity and increased profitability.
ContactKeep up-to-date on
LinkedIn, Twitter
@InsuranceNexus, the
Insurance Nexus website and hashtag
#MakeCustomerKing.
For general conference enquiries:
Graham Proud
Project Director
Insurance Nexus
Phone: +44 (0) 207 375 7221
Email:
graham.proud@insurancenexus.comFor sponsorship and partnership enquiries:
Marsha Irving
Head of Innovation
Insurance Nexus
Phone: +44 (0) 207 375 4353
Email:
marsha.irving@insurancenexus.com