NEW DELHI/
PRNewswire/ ---- I'M Here has tied up with AXA Assistance to provide Road Side Assistance to I'M Here vehicle tracking customers and online buyers. Several vehicle owners can now subscribe to Road Side Assistance service program on http://www.imhere24x7.com. I'M Here is planning to offer this as a bundled product also with their telematics or tracking solutions.
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The key features of this value loaded offer are as follows:
- The range of services include on spot repair, fuel delivery, flat tyre services, battery jump start, key services and towing services for immobilized vehicles arising out of accident or mechanical breakdown
- 24X7 Pan India coverage, except islands
- Largest network of more than 5000 towing trucks, 50000+ customer touch points (27000+ Petrol Pumps and 17000 Garages)
- Phone resolution support for minor breakdown conditions
- Taxi services, hotel services, medical services in the event of requirement (part of signature plan)
It is worth noting that Road Side Assistance is generally an integral part of the services provided by OEM manufacturers. Almost every car manufacturer provides Road Side Assistance services to their customers, but these services are applicable only until the time the vehicle is under warranty. Once the vehicle gets out of warranty, Road Side Assistance cover also lapses. This service has thus to be reinstated by buying a service program. I'M Here will now offer this Road Side Assistance service program bundled along with the 'telematics' solution.
"We are delighted to partner with AXA Assistance, leveraging their extensive network in India, and to offer our customers easy access to Road Side Assistance services," said Mr. Saurav Arora, Co-Founder, I'M Here and an alumni of Harvard Business School.
"At AXA Assistance India, we are constantly innovating by developing customized assistance solutions for our clients in India, and our partnership with I'M Here is similarly unique as we continue to offer comprehensive assistance solutions to the digital players," said Mrs.Rachna Sethi, CEO, AXA Assistance India.
How it works: Once the buyer buys the 'telematics' tracking service, the vehicle owner will get an email seeking basic car details. On submission of the vehicle details, the operations team will activate the service and send a confirmatory note to the vehicle owner - along with Road Side Assistance Service access details including the Alarm Centre Toll free no, which the car owner can contact to seek assistance.
About I'M Here:
I'M Here is a tech company in telematics offering solutions in vehicle tracking, asset tracking, fleet management across India. The company has over 12500+ subscribers and does custom-based technology assisted solutions for its enterprise customers. The company has support infrastructure in 29 Indian Cities. The company has tracked more than 16.29 crore kms in last 6 months. The company plans on increasing its customer base to 200,000 in next 18 months. We believe in small solutions (using technology, imagination and design) to big everyday problems. These simple solutions, applied in new ways, can have powerful results creating products that can make a happier, safer, efficient world. We believe the future is to connect things, people and even cars like never before.
About AXA Assistance:
AXA Assistance is a world-leading global emergency response specialist and a wholly-owned subsidiary of the AXA Group. With a turnover of ? 1.4 billion 2015, AXA Assistance is one of the largest players in international travel, medical, personal assistance; and its services are accessible to its customers and partners round the clock, 365 days a year through 40 of its own emergency call centres, presence in 34 countries, thousands of medical or administrative contacts around the world and over 8000 committed employees. AXA Assistance handles more than 10 million assistance cases a year.
In the road side assistance space in India, AXA Assistance India's networkcomprises of over 17000 garages, 650 flatbed trucks, 4500 conventional towing trucks and 22500 providers for immediate assistance who can offer maximum reach including the North East and parts of Jammu and Kashmir.
Media Contact:
Saurav Arora
sauravarora@imhere24x7.com
+91-9811448014
Co-Founder
I'M Here
SOURCE I'M Here