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Press Releases from October 2019

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23 October 2019

North America’s Must-Attend Customer Service Strategy Meeting Hits NYC

North America’s Must-Attend Customer Service Strategy Meeting Hits NYCThe customer service department is too often referred to as “just a cost center”. And perhaps in the past we have been more reactive than proactive – but not anymore. As experience overtakes price and product as a key brand differentiator, customer service is being recognized as the face of, and driver for, organization-wide strategy. Wit...

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