Press Release
150+ senior brand leaders join to the future of customer care and social customer service at star-studded Incite Customer Service Summit 2018Incite Group?s Customer Service Summit (San Diego, June 7-8, 2018) ? North America?s most senior gathering...
Event
Customer Service Summit Date: 08-09 June 2020Location: San Diego Mission Bay Resort, San Diego, USAEffortless Resolution, Ultimate ExperienceOmnichannel Support, Empowered Agents, Seamless Self ServiceThe Customer Service Summit (June 8-9th, San D...
Event
Customer Service Summit WestDate: 07-08 June 2018Location: Hilton San Diego Mission Valley, San Diego, USThe Customer Service Summit West (June 7-8, San Diego); brings together an unrivalled list of senior leaders from the world?s biggest brands, ...
Press Release
Moving on and learning from COVID-19: Global CX community gather to discuss the future of customer service at Reuters Events Customer Service & Experience Europe 2020 As part of their CX and Marketing series of B2B virtual conferences and cont...
Press Release
The customer service department is too
often referred to as ?just a cost center?. And perhaps in the past we have been
more reactive than proactive ? but not anymore.
As experience overtakes price and product
as a key brand differentiator, c...
Event
The 9th Annual Customer Service Summit West NYCDate: 23-24 October 2019Location: Marriott Brooklyn Bridge, New York, USAThe Customer Service Summit West (Oct 23-24, NYC) brings together an unrivalled list of senior leaders from the world?s most po...