Customer Management IQ is proud to present Social CRM Go Live! Taking place in Chicago from October 26-28, 2011.
CMIQ brings the success of Social Media for Customer Management Summit and 2nd Social Media for Customer Management Summit to life in our 1st LIVE Social CRM Event.
Social CRM Go Live is a lot more than a simple ?How To? social media event. Attendees will walk away with in depth knowledge ranging from tools to achieve and properly benchmark social CRM goals and performance, to tips on who to recruit, and how to compensate and reward your social brand ambassadors, and most importantly real means of generating ?ROI? from your social media implementation.
Sessions Include Topics Investigating:
? Social CRM 101: Understand Social CRM and Achieve Success
? Monitoring, Metrics, and Models for Social CRM Management
? Maximizing Social CRM ?ROI?
? ?Gamification?: Achieving Customer Loyalty With Social CRM
? Social CRM Law and Order: Policies, Privacy, and Legal Protection for Customers and Employees
? Successfully Integrating Existing Marketing and Engagement Deployment Strategies with Social CRM
? ?and much more!
Social CRM Go Live is your opportunity to learn from Social CRM experts and arm your organization with innovative Social CRM tools and strategies in a face-to-face environment.
Register Here