Connected Claims USA Summit
Date: 21-22 May 2018
Location: Sheraton Grand Chicago, Chicago, USA
As both the moment of truth for fulfilling the customer promise, and a significant cost centre, the claims process is a priority for insurance transformation.
Connected Claims USA (May 21st & 22nd, Chicago) will explore how to deliver both operational efficiency and a seamless, omnichannel claims customer experience.
Join this industry leading summit for insights on:
- Meet and Exceed Customer Expectations: deliver a seamless, easy to use claims customer experience, incorporating dynamic customer communication across digital and traditional channels, utilising customer data to reduce duplication and increase claims resolution speed
- Reduce Costs Through Efficient Processing: design strategies and implement technology and systems that streamline the claims process, from removing duplication to achieving greater accuracy at each stage, including damage assessment and repair estimates
- Build the Necessary Foundation to Achieve Seamless Claims: understand the tools required to redesign claims, such as internal and external data, effective data management and storage, integrated technology systems, advanced analytics capabilities and trusted partners and suppliers
- Design Your Dream Claims Process: take inspiration from new and innovative models of claims processing, such as self-service, customer-submitted data such as video and photos, straight through processing, automated claims processing and integrating IoT devices
- Overcome Roadblocks and Successfully Implement New Strategies: develop a plan for successful implementation of new initiatives, aligning the strategy, organizational culture and technology with the long-term goals of claims innovation
ContactContact Insurance Nexus about the Connected Claims USA Summit
at the website.
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@InsuranceNexus and
Insurance Nexus.
For general conference enquiries:
Emma Sheard
Head of Strategy
Insurance Nexus
Email:
emma.sheard@insurancenexus.comPhone: +44 (0) 207 422 4349
Toll Free: 1 800 814 3459 Ext: 4349
For sponsorship & partnership enquiries:
Guy Kynaston
Guy Kynaston
Commercial Manager
Insurance Nexus
Email:
guy.kynaston@insurancenexus.comPhone: +44 (0) 207 375 7187
Toll Free: 1 800 814 3459 Ext: 7187