SuperMedia?s Online Reputation Monitoring Tool Provides Clients with
Centralized Window to Social World
Value-added tool saves small businesses time and allows them to
view at one time their reputation by monitoring reviews, tweets and
Facebook wall postings
DALLAS--(BUSINESS WIRE)--SuperMedia (NASDAQ:SPMD) today introduced an online Reputation
Monitoring tool as a value-added service for its clients. The monitoring
and analytics tool allows SuperMedia clients to see online conversations
and gain valuable insights about their businesses, by reviewing
listings, reviews, tweets® and Facebook® wall postings.
?We want to help our clients protect their reputation
by making them up-to-date and aware of what is being said about them.?
"Online reputation management is becoming increasingly important to
small businesses," said Greg Sterling, Senior Analyst, Opus Research and
principal, Sterling Market Intelligence. "By smartly integrating this
tool into its product suite, SuperMedia has moved out in front of the
industry curve."
Powered by Yext, a digital media company, the Reputation Monitoring tool
is a one-stop spot for SuperMedia clients to monitor their online
presence.
?In today?s world of non-stop tweets, incessant consumer reviews and
?everyone has an opinion? Facebook postings, monitoring your online
reputation is a daunting enough task for major corporations,? said
Sandra Crawford Williamson, chief marketing officer of SuperMedia. ?For
a business owner who doesn?t have the time, inclination or staff to
search the Internet, it is nearly impossible.?
If a problem is identified, SuperMedia clients can take proactive steps
to implement a solution before another customer publishes a bad review
or posts a negative comment about their business online. Clients can
also go to those sites and respond to or forward positive comments.
?A business owner?s reputation, a reputation that may have taken years
to build can be tarnished with just the touch of several keystrokes,?
Williamson said. ?We want to help our clients protect their reputation
by making them up-to-date and aware of what is being said about them.?
The value-added tool is available to clients in good standing with a
SuperMedia account. Users access it through SuperMedia.com.
Forward-Looking Statements
Certain statements included in this press release constitute
forward-looking statements within the meaning of the Private Securities
Litigation Reform Act of 1995 and the federal securities laws. Statements
that include the words ?may,? ?will,? ?could,? ?should,? ?would,?
?believe,? ?anticipate,? ?forecast,? ?estimate,? ?expect,?
?preliminary,? ?intend,? ?plan,? ?project,? ?outlook? and similar
statements of a future or forward-looking nature identify
forward-looking statements.
You should not place undue reliance on these statements. These
forward-looking statements include statements that reflect the current
views of our senior management with respect to our financial performance
and future events with respect to our business and industry in general.
Forward-looking statements address matters that involve risks and
uncertainties. Accordingly, there are or will be important factors that
could cause our actual results to differ materially from those indicated
in these statements.
For a discussion of the risks and uncertainties see SuperMedia's
filings with the Securities and Exchange Commission, which you may view
at www.sec.gov,
and in particular, SuperMedia Inc?s Annual Report on Form 10-K for the
fiscal year ending December 31, 2009 and SuperMedia Inc?s subsequent
Quarterly Reports on Form 10-Q.
About SuperMedia LLC
SuperMedia LLC (NASDAQ:SPMD) is the advertising agency for local small-
to medium-sized businesses across the United States. SuperMedia
specializes in results. Click-here results. Ring-the-phone results.
Knock-on-the-door results.
SuperMedia?s advertising solutions and services include: the
award-winning SuperGuarantee® program, the SuperTradeExchange® program,
the now easy-to-read Verizon® SuperYellowPages, FairPoint®
SuperYellowPages and Frontier® Superpages,
Superpages.com®, EveryCarListed.com®, SuperpagesMobile and
SuperpagesDirect® direct mail products. For more information, visit www.supermedia.com.
(SPMD-G)