App Help Offers Free Technical Support to over 6.5 Billion Mobile App Downloads

NEW YORK--(BUSINESS WIRE)--After identifying a weakness in the traditional method that mobile application developers use to provide technical support and connect with their massive user-base, App Help has launched a free support service for the iOS and Android platforms. The AppHelp.com website allows users to resolve mobile application issues, and enables developers to provide efficient support with scalability by harnessing the technical know-how of the user community.

AppHelp.com is designed to solve mobile application issues by pooling solutions from users and developers. Users can share insights with developers, and through feedback drive development of next generation applications. Developers have one platform that allows them to solve problems users are having, connect with their communities, and include users in the development process.

Benefits

* Get mobile application issues resolved.

* Connect with the community of their favorite apps.

* Learn of product news and information from the developer before other users.

* Early warning of new issues affecting apps.

* Find solutions more quickly to application issues by tapping into the wisdom of the crowds.

* Centralized platform to communicate and connect with an app?s fan base.

Availability and Cost

The services are free at App Help He for all available iPhone, iPod, iPad, and Android apps. Additional platforms are slated for early 2011. Over the next few months advanced features and services will be rolled out. Users and developers will continue to have free access. Developers will be offered enhancements that give them more powerful options and flexibility under a premium and platinum program starting next year. Developers can try these free services for a limited time, and continue to use them for a micro-fee each month if they find them valuable.

About App Help

App Help is the first community-powered support forum devoted to mobile app users and developers. App Help integrates these massive user communities, allowing people, technology, and solutions to work as one. By organizing solutions to application problems, and connecting expert users to those in need, App Help delivers a better technical support environment.

© 2010 App Help and AppHelp.Com are registered trademarks of App Help Incorporated. All other marks are service marks/trademarks of their respective owners.