NASA, the White House and People for the Ethical Treatment of Animals
Lead Government, Non Profit and Industry Trade Groups in Social Media,
Online Strategy
First-of-its-Kind Study Ranks the Digital IQ®
of 100 Public Sector Organizations
WASHINGTON--(BUSINESS WIRE)--NASA, the White House and People for the Ethical Treatment of Animals
(PETA) outpace other public sector organizations when it comes to social
media savvy and online strategy, according to the first annual Digital
IQ Index® for the Public Sector. Authored by dean of The George
Washington University School of Business (GWSB), Doug Guthrie, NYU Stern
Professor Scott Galloway and a team of experts from L2, the index
measures and ranks public sector organizations? Digital IQs across four
dimensions: effectiveness of an organization's site, digital marketing,
social media and mobile platforms. The index found that while digital
participation was nearly widespread across the 100 public sector
organizations studied, most organizations are still taking an old media
approach. The categories created for the organizations analyzed are:
independent agencies, executive branch, advocacy organizations, armed
forces, political parties, industry associations and multilateral
organizations.
?The advent of the social web has fundamentally changed our nation?s
public sector organizations?
Link to Study: http://www.l2thinktank.com/publicsectordigitaliq/
?Social media and other online strategies are critical tools that public
sector organizations use to encourage transparency, engage constituents
and serve the public in an era of cost cutting,? said Dean Guthrie. ?Our
leaders and public sector organizations need to embrace these powerful
new tools.?
The following are the top 10 most social media savvy organizations
ranked in the 2010 Digital IQ Index® Ranking:
-
National Aeronautics and Space Administration (NASA)
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The White House
-
People for the Ethical Treatment of Animals (PETA)
-
United States Army
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Democratic National Committee (DNC)
-
World Wildlife Fund ? U.S. (WWF)
-
Republican National Committee (RNC)
-
Nature Conservancy
-
American Association of Retired Persons (AARP)
-
Department of State (DOS)
Key findings of the Digital IQ Index® include:
-
NASA is the clear leader and is innovating on every platform. The 26
point IQ spread between NASA and the next organization is the largest
seen in any L2 Digital IQ Index® to date.
-
The Armed Forces category registered the highest Digital IQ at 117.
Industry associations and multilateral organizations posted the lowest
Digital IQs.
-
Many government institutions, including the White House, are bypassing
traditional media to get their message out.
-
Social media is increasingly important to driving traffic to
organization sites: 69 percent of organizations count Facebook among
the top eight sources of referral traffic. Two organizations, People
for the American Way and the American Farm Bureau Federation, receive
more traffic from Facebook than any other source including Google.
-
More than 80 percent of organizations are present on at least one
social media platform, 63 percent host a blog and one in five have
some presence on mobile platforms.
-
51 percent of the organizations measured were characterized as either
?challenged? or ?feeble? in the index.
-
There is substantial low hanging fruit around basic digital marketing
tactics. Only 18 percent of organizations are purchasing search terms,
only 15 percent have mobile sites and nearly one in five organizations
still do not allow e-mail opt-in.
?The advent of the social web has fundamentally changed our nation?s
public sector organizations,? said Professor Galloway. ?We?re likely to
see a transfer in power and influence from organizations that are
digitally inept to those who are digitally deft.?
On Thursday, Jan. 20, 2010, Dean Guthrie and Professor Galloway will
host the Social Graph Clinic at GWSB to highlight findings from the
Digital IQ Index. Please visit the following link for the registration
and full agenda: http://l2socialgraphdc-DigitalIQPressRelease.eventbrite.com/.
The GWSB prepares students for professional management careers. The
depth and variety of its academic and professional programs, including
five specialized master's programs, provide rich opportunities for
students in the school's core bachelor of business administration,
master of business administration and doctoral programs. GW's
undergraduate- and graduate-level international business programs rank
among the world's best.
L2 is a think tank for digital innovation. L2 helps brands navigate the
changing marketing landscape through events, research and advisory
services. The capstone research offering, the Digital IQ Index®, was
created and developed by NYU Stern Professor Scott Galloway and measures
and ranks a firm's digital competence on metrics including site
strength, digital marketing, social media and mobile. L2 has measured,
the Digital IQ of firms in the luxury, beauty, automobile,
pharmaceuticals and retail industries.
www.l2thinktank.com
To speak with GW?s Dean Guthrie, please contact Caroline Broder at
202-994-0884; cbroder@gwu.edu or
Jill Sankey at 202-994-6466; jpsankey@gwu.edu.
To speak with L2?s Scott Galloway, please contact him at scott@stern.nyu.edu.
The George Washington University School of Business
Caroline
Broder, 202-994-0884
cbroder@gwu.edu
or
Jill
Sankey, 202-994-6466
jpsankey@gwu.edu
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