What a time to work in Auto insurance! The stakes have never
been higher, have they? To secure market reputation and deliver personalized
product and seamless claims, carriers are tearing up the rule book and it?s
exciting to see first-hand.
Why? Undoubtedly OEMs have changed the game. By providing
high volume, quality data, and therefore insight on customers and their driving
behaviours, customers? expectations on what ?insurance? should look like have
changed forever. Not to be outdone, carriers and the power of technologies like
mobile, automation, AI, telematics are opening up even more opportunity to give
the customers what they expect, and at an efficiency level that is seemingly
unprecedented.
Ultimately, data mastery will determine market share and
foster strong business models to boost operational efficiency and satisfy
customer demand for service excellence.
New opportunities are emerging to personalize customer
choice, modify behavior and deliver a faster, more accurate claim service. But
the journey through capturing and operationalizing data, integrating
technologies, forging new partnerships and meeting escalating customer
expectations will be challenging.
Which is why Auto
Insurance USA is bringing together 250+ senior executives, business leaders
from across four key functions- personal and commercial lines strategists,
product, claims and innovation; to enable all participants to shift gears from
insurance to protection and become digital, customer-centric businesses.
With focussed tracks for product and claims teams, over 20
carrier case studies and networking opportunities including a drinks reception,
lunches and 1:1 meetings via our event app, Auto executives explore how
innovation and technology are converging so that more efficient and
customer-centric processes are actually reached.
Auto
Insurance USA is North America?s most dedicated, senior event for the
entire Auto line, and the breeding ground that allows innovation plans to
become reality. Bring your teams and make your 2020 and beyond extraordinary.
Graham Proud
Insurance Nexus by Reuters Events
Tel: +44 (0)20 7375 7221
graham.proud@insurancenexus.com