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CX Index ranks customer experience quality of 36 brands in the banking, insurance and retail sectorsNEW DELHI/PRNewswire/ -- The quality of customer experience (CX) has improved in India, according to Forrester's 2017 Customer Experience Index (CX...
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LAS VEGAS (GLOBE NEWSWIRE) -- Pegasystems Inc. (NASDAQ:PEGA), the software company empowering customer engagement at the world?s leading enterprises, today announced at PegaWorld that Forrester Research has named Pegasystems a leader in the latest...
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Retailers Increasing Mobile And Social Efforts According To Shop.org/Forrester SurveyWASHINGTON--(BUSINESS WIRE)--In an effort to better serve multi-touchpoint, always-on, and empowered consumers, a growing number of retailers are experimenting wi...
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Synthesio receives top scores in Current Offering and Strategy categories in first evaluation of Asia Pacific Enterprise Social Listening Platforms, Q1 2016 SINGAPORE/PRNewswire/ -- Synthesio, the leading global Social Media Intelligence and ...